01
The pain on the route
Traceability, compliance, controlled data access. Paper, WhatsApp photos and a callback to check stock still win on many wholesale routes — until the visit is shorter than the repair work that follows. Pharma & medical supplies is one of those routes: the representative cannot wait for a laptop ERP client, and the warehouse cannot pick a line that was guessed on the dock.
02
What changes with mCommerce365
Role-based access, audit trail, encrypted transport — designed for compliance conversations. The order is born in Dynamics 365 Business Central from the visit: live stock, contract and campaign price, the unit the warehouse will actually pick. Offline capture continues when the site has no signal. There is no evening re-keying and no second mobile database to reconcile at month end.
We do not claim a medical-device certification the product does not have.
- Same BC company finance already closes — field document is the posted document
- iOS and Android, role screens, typical go-live about a week when master data is healthy
03
How a visit actually runs
Open the customer card, see history and availability, add lines, confirm. If coverage dies on a Pharma & medical supplies site, the document stays on the phone with a visible sync state and posts when the van hits a mast. Training is minutes per role because the happy path is tap-to-post — not a desktop website pinched onto glass.
04
Fit check
If the ERP is not Dynamics 365 Business Central, stop here. If it is, this industry page is a conversation starter for the demo — not a fake case study. Named evidence lives under References. We will not put a fake brand on this page.
05
Compliance is a conversation, not a badge we invent
Role screens, revoke, and encrypted transport are the product facts we will walk. We do not claim a medical-device certification the product does not have. Legal pages sit under locale privacy and KVKK. Who may see which financial or customer fields is a demo question against your Business Central company.
06
What a useful demo needs from you
We walk a flow that looks like yours — not a generic grocery catalogue. Twenty minutes is enough if the brief is honest. Sales replies from app@icitech.com.tr.
- Which Business Central deployment you run (cloud / on-prem) and who owns it
- How many field representatives and whether they already carry iOS or Android
- Must-have document types: order, quote, return — we confirm against your company setup
- One painful route: basement, industrial park, rural site, or a counter that cannot wait
07
Limits we state on purpose
mCommerce365 is a B2B field sales surface on top of Business Central. It is not a consumer storefront, an iPaaS, or a second ERP. Named customer logos stay unpublished unless the customer has approved them. We do not invent visit counts or league-table rankings on this site.
- Operator: ICI Tech Teknoloji A.Ş. Sales mailbox: app@icitech.com.tr.
- Microsoft, Dynamics 365 and Business Central are trademarks of Microsoft Corporation. Reference does not imply endorsement.
- Anonymous role-attributed notes live under References. They are not a promise that your route will move by the same percentage.
Questions buyers ask
01Is this a named case study for this industry?
No. It describes the job on the route. Role-attributed metrics with limits sit under References. The demo is where we test against your Business Central company.
02What should we bring to the demo?
Your Business Central deployment (cloud / on-prem), must-have document types, one painful route, and a named ERP owner. We walk a flow that looks like yours — twenty minutes from app@icitech.com.tr.
03Do you support ERPs other than Business Central?
No. mCommerce365 is built as a native Dynamics 365 Business Central extension. If you do not run BC, this product is the wrong fit — we say that so you do not waste a demo.
04Is one week a contractual SLA?
It is the typical path when Business Central is healthy and the scope is field order capture. Unclean items, missing owners, or a company still being redesigned add days. We scope that before kickoff — it is not printed as a guarantee on this website.
05What happens when there is no signal?
The representative keeps capturing the order. The document stays on the device with a visible 'to be synchronised' state and posts to Business Central when the van hits coverage. There is no evening re-keying and no parallel warehouse database.
Next step
Book a 20-minute demo
We walk a flow that looks like yours — not a generic grocery catalogue. Twenty minutes is enough if the brief is honest. Sales replies from app@icitech.com.tr.