01
The pain on the route
Perishables, tight delivery windows, price volatility. Paper, WhatsApp photos and a callback to check stock still win on many wholesale routes — until the visit is shorter than the repair work that follows. Food & beverage distribution is one of those routes: the representative cannot wait for a laptop ERP client, and the warehouse cannot pick a line that was guessed on the dock.
02
What changes with mCommerce365
Live stock, live pricing, orders posted before the rep leaves the customer. The order is born in Dynamics 365 Business Central from the visit: live stock, contract and campaign price, the unit the warehouse will actually pick. Offline capture continues when the site has no signal. There is no evening re-keying and no second mobile database to reconcile at month end.
A wrong unit on dairy or produce is not a paperwork issue — it is waste.
- Same BC company finance already closes — field document is the posted document
- iOS and Android, role screens, typical go-live about a week when master data is healthy
03
How a visit actually runs
Open the customer card, see history and availability, add lines, confirm. If coverage dies on a Food & beverage distribution site, the document stays on the phone with a visible sync state and posts when the van hits a mast. Training is minutes per role because the happy path is tap-to-post — not a desktop website pinched onto glass.
04
Fit check
If the ERP is not Dynamics 365 Business Central, stop here. If it is, this industry page is a conversation starter for the demo — not a fake case study. Named evidence lives under References. We will not put a fake brand on this page.
05
Wrong unit is waste, not a credit-note hobby
Dairy, produce and short-dated SKUs cannot wait for a callback after the van has left. Live stock and the unit the warehouse will pick have to be on the phone. Offline still matters in cold-store basements. We will not invent a waste-percentage for this page; the demo is where we test against your Business Central items.
06
What a useful demo needs from you
We walk a flow that looks like yours — not a generic grocery catalogue. Twenty minutes is enough if the brief is honest. Sales replies from app@icitech.com.tr.
- Which Business Central deployment you run (cloud / on-prem) and who owns it
- How many field representatives and whether they already carry iOS or Android
- Must-have document types: order, quote, return — we confirm against your company setup
- One painful route: basement, industrial park, rural site, or a counter that cannot wait
07
Limits we state on purpose
mCommerce365 is a B2B field sales surface on top of Business Central. It is not a consumer storefront, an iPaaS, or a second ERP. Named customer logos stay unpublished unless the customer has approved them. We do not invent visit counts or league-table rankings on this site.
- Operator: ICI Tech Teknoloji A.Ş. Sales mailbox: app@icitech.com.tr.
- Microsoft, Dynamics 365 and Business Central are trademarks of Microsoft Corporation. Reference does not imply endorsement.
- Anonymous role-attributed notes live under References. They are not a promise that your route will move by the same percentage.
Questions buyers ask
01Is this a named case study for this industry?
No. It describes the job on the route. Role-attributed metrics with limits sit under References. The demo is where we test against your Business Central company.
02What should we bring to the demo?
Your Business Central deployment (cloud / on-prem), must-have document types, one painful route, and a named ERP owner. We walk a flow that looks like yours — twenty minutes from app@icitech.com.tr.
03Do you support ERPs other than Business Central?
No. mCommerce365 is built as a native Dynamics 365 Business Central extension. If you do not run BC, this product is the wrong fit — we say that so you do not waste a demo.
04Is one week a contractual SLA?
It is the typical path when Business Central is healthy and the scope is field order capture. Unclean items, missing owners, or a company still being redesigned add days. We scope that before kickoff — it is not printed as a guarantee on this website.
05What happens when there is no signal?
The representative keeps capturing the order. The document stays on the device with a visible 'to be synchronised' state and posts to Business Central when the van hits coverage. There is no evening re-keying and no parallel warehouse database.
Next step
Book a 20-minute demo
We walk a flow that looks like yours — not a generic grocery catalogue. Twenty minutes is enough if the brief is honest. Sales replies from app@icitech.com.tr.