Field sales performance
Lead the field in sales
performance with mCommerce365
mCommerce365 accelerates all your sales processes in the field, eliminates errors and gives your teams full control. Forget inefficiency and switch to a growth-oriented sales culture with our platform that is fully integrated with Microsoft Dynamics 365.
What the product actually is
Facts you can check on the site
mCommerce365 is a native Business Central field-order app: live ERP data, offline capture, typical go-live about one week when scope is order capture.
- Business Central
- Native
Reads and writes the ERP directly — no middleware, no replica database.
- Order capture
- Offline
The visit continues without signal; documents sync when connectivity returns.
- Typical go-live
- ~1 week
Install, connect BC, test, and train — when master data and scope are ready.
- Languages
- 5
English, Turkish, German, French and Spanish on the site and in the product.
About mCommerce365
A New Era in Field Order Management
Your representative arrives at a customer. In under a minute, they have the customer card open, the last five orders on screen, live stock beside every product, the customer's own contract price applied, and their outstanding balance visible. They tap, confirm — and the order is in Microsoft Dynamics 365 Business Central before they reach the car.
Native
Business Central
Offline
Order capture
~1 week
Typical go-live
5
Languages
Instant access to accurate information
Customer cards, transaction history, contract pricing, campaign discounts and live inventory — sourced directly from your ERP on one screen.
More volume per visit
Faster order capture means more customers per route, fewer callbacks, and a buying experience that feels professional.
One source of truth, end to end
No middleware means nothing to reconcile. What the rep sees is what finance sees is what the warehouse picks.
Built for the people who actually use it
Works when it's raining, the phone has 12% battery and the customer is impatient. mCommerce365 satisfies reps, managers and IT.
B2B selling, made simple
A New Era in Digital Sales with mCommerce365
Smarter, faster and more secure sales operations — six capabilities that change what a field team can do in a day.
Less cost, more efficiency
Every manual step you remove is a cost you stop paying. Orders no longer get written on paper and re-keyed by the back office. Wrong lines no longer generate credit notes, returns and apology calls.
- Back-office data entry: eliminated
- Order errors reduced at the point of creation
- Credit notes fall as accuracy rises
- Call-centre volume drops with self-service panel
Instant reporting for strategic decisions
Order trends, customer buying habits and rep performance are visible the moment they happen — not at month-end close. You get analysis rather than a spreadsheet export.
- Which customers haven't ordered in 30/60/90 days?
- Which products are trending up this week?
- Average order value per rep, per route
- Offline backlog and sync status, live
Product and variant management
Multiple units of measure, colour and size variants, pack configurations, customer-specific contract prices, campaign discounts — all resolved on one screen.
- Units of measure: pieces, boxes, pallets, kg
- Colour, size, grade variants — clean selection
- Customer-specific contract pricing automatic
- Visual catalogue with product images
Easy to use for everyone
The fastest software rollout is the one nobody has to be convinced to use. mCommerce365 gives each role its own screen. Smart search, filters and one-tap reordering mean training lasts minutes, not days.
- Role-specific home screens per user type
- One-tap reorder from last 5 transactions
- Smart search across products, customers, orders
- Works on the device they already carry
Enterprise-grade security infrastructure
Field devices leave the building — so security can't be an afterthought. mCommerce365 encrypts data in transit, authenticates the device as well as the user, and enforces role-based authorisation.
- Encrypted communication protocols end to end
- Device authentication before access
- Role-based access — reps see only their portfolio
- Access revocable centrally and immediately
Fast implementation, easy integration
mCommerce365 connects natively to Microsoft Dynamics 365 Business Central — there is nothing to build. Most customers are live in about a week.
- Day 1: kickoff and environment access
- Day 2–3: install + master data validation
- Day 4–5: configuration and integration testing
- Day 6–7: training and go-live
Simple by design
How mCommerce365 Works
From kickoff to live orders in the field — four steps, about one week.
Connect
We connect mCommerce365 natively to your Microsoft Dynamics 365 Business Central. No middleware, no data migration, no parallel database.
Sync
Customers, items, units, variants, pricing, discounts and history are cached to each device. It takes minutes, once.
Sell
Reps work the route. Live stock, contract pricing, history and balances on one screen. Orders created in seconds — online or offline.
Post
Orders land in Business Central instantly, or automatically as soon as connectivity returns. Warehouse and finance see them immediately.
Full platform overview
Digital Transformation in Field Sales
Real-time inventory and price control
Stock levels and pricing come straight from the ERP the moment the rep looks at them. Wrong orders are prevented at the point of creation. Dynamic pricing and customer-specific discounts apply automatically, in the field, without a phone call.
A new era in customer management
Each representative sees their own portfolio — their customers, their order history, their financial status — and nothing they shouldn't. Customer statements are generated on the spot, turning awkward balance conversations into transparent ones.
Effective product management
Find any product instantly by search or category filter. Units, stock and pricing are shown in detail, with product images so both rep and customer are looking at the same thing. The interface is built for order speed.
Full control of order management
Orders transmit to the ERP instantly. Offline orders are stored securely on the device and sent automatically as soon as connectivity returns. Every order carries a visible status — In Progress, To be Synchronised, Completed.
Platform capabilities
Everything your field team needs
Reporting and performance tracking
The dashboard shows last month's performance and the last five transactions, with one-tap reordering built in. Reps see their own numbers. Managers see the whole team without chasing anyone for a spreadsheet.
Secure access with role-based authorisation
Roles decide what each person can see. Representatives are scoped to their own customers and transactions. Managers see everything: all customers, all orders, all performance. The result is both faster decisions and tighter security.
Uninterrupted selling with offline mode
After one initial sync that takes a few minutes, mCommerce365 runs without an internet connection at all. Orders are stored securely on the device and sent to the ERP automatically the moment the signal returns.
A digital advantage when you expand
New markets are usually expensive because the operating model has to be rebuilt locally. mCommerce365 lowers that cost: a new region can be running on the same process, the same data model and the same ERP from day one.
For every stakeholder
Built for the Whole Chain, Not Just the App User
Every role in your organisation — and your customers — sees a different benefit from day one.
Sales Director
Revenue & coverage, live
Coverage, volume per visit and trend visible today, not at month-end. Act on this week's numbers, not last month's report.
Field Sales Manager
Full team visibility
Team performance, sync status and order accuracy in one dashboard. Know which rep needs coaching before the end of the week.
Sales Representative
Everything on one screen
Customer card, live stock, contract pricing, order history — one screen. Works with no signal. No evening paperwork.
IT / ERP Manager
No middleware to babysit
Native integration, no middleware to maintain, upgrade-safe, centrally controlled access. Built on the Business Central extension model.
Finance
Cleaner numbers
Clean orders, fewer credit notes, faster cash conversion, full audit trail from tap in the field to posted document in Business Central.
Customer Service
Fewer inbound calls
Fewer 'where's my order?' calls thanks to the self-service customer panel. Support load drops while satisfaction goes up.
Your customer
A professional buying experience
Accurate pricing, real availability, self-service ordering and order tracking. No more waiting for a callback to confirm.
Online or offline — ordering never stops
Sell Without Connection Problems — See It Live
Keep taking orders with no internet at all. Offline mode means your representatives create orders in any conditions, and the ERP catches up automatically the moment the signal does.
Built for your sector
Industries We Serve
mCommerce365 is deployed across B2B distribution and manufacturing — wherever a field rep visits a customer.
FMCG & Consumer Goods
Challenge: High visit frequency, thin margins, constant promotions
Solution: Fast reorder, campaign pricing applied automatically, more visits per day
Food & Beverage Distribution
Challenge: Perishables, tight delivery windows, price volatility
Solution: Live stock, live pricing, orders posted before the rep leaves the customer
Building Materials
Challenge: Sites with no coverage, complex units, variable pricing
Solution: Offline mode, unit conversion, customer-specific pricing — no signal needed
Automotive Spare Parts
Challenge: Enormous SKU counts, variants, cross-references
Solution: Smart search, variant handling, visual catalogue — find and sell in seconds
Pharma & Medical Supplies
Challenge: Traceability, compliance, controlled data access
Solution: Role-based access, audit trail, encrypted transport — designed for compliance
Industrial & MRO Supply
Challenge: Long order lines, technical specification complexity
Solution: Tablet-optimised ordering, full item detail, complex line management
Textile & Apparel Wholesale
Challenge: Colour/size matrices, seasonal collections, variant complexity
Solution: Native variant management — size, colour, pack all on one line
Agriculture Inputs
Challenge: Seasonal demand, remote locations, unit complexity
Solution: Offline at any location, seasonal pricing, full unit and variant support
For IT & ERP teams
For the People Who Have to Approve It
Every technical question answered in one place. No middleware. No parallel database. No nightly batch jobs.
No middleware
Direct connection to Business Central. No ESB, no iPaaS subscription, no integration server waiting to fail at 2 a.m.
No parallel database
mCommerce365 doesn't maintain a second copy of the truth. There's nothing to reconcile at month end.
No batch windows
You're not waiting for a nightly job. Changes propagate in real time — prices, stock, customer data.
Upgrade-safe
Built on the Business Central extension model. Your ERP upgrade cycle doesn't break your field operation.
Technical specifications
ERP
Microsoft Dynamics 365 Business Central
Integration model
Native — no middleware, no integration server, no parallel database
Deployment
Cloud-based
Client platforms
iOS, Android — phone and tablet
Offline capability
Full offline order creation with automatic sync
Data transport
Encrypted protocols end to end
Authentication
Per-user credentials + device authentication
Authorisation
Role-based, centrally administered, immediately revocable
Compliance alignment
Designed to support KVKK and GDPR obligations
Languages
EN, TR, DE, FR, ES
Implementation
~1 week including installation, testing and training
Ongoing
Technical support and regular product updates
Microsoft, Microsoft Dynamics 365 and Microsoft Dynamics 365 Business Central are trademarks of the Microsoft group of companies. mCommerce365 is a product of ICI Tech Teknoloji A.Ş. and is not affiliated with, endorsed or sponsored by Microsoft unless expressly stated.
Yes — fully. Orders are captured without internet connectivity and sync to Business Central automatically the moment a connection is available.
Approximately one week. That includes installation, integration with Business Central, testing and hands-on training for your team.
Native. mCommerce365 reads and writes directly to your Business Central instance. No middleware, no parallel database, no sync delays.
iOS and Android smartphones and tablets. The app is optimised for both phone and tablet form factors.
Yes. Every price list, discount table, and customer-specific agreement in Business Central is honoured in the app — automatically.
We work with B2B distributors and manufacturers on Business Central across FMCG, food, building materials, automotive, pharma, textile and agriculture. Ask for a relevant anonymous reference on the contact form — we do not publish a customer count here.
Still have questions?
Talk to usProduct film transcript
Lead the field in sales performance
Put Dynamics 365 Business Central in your reps’ hands — live stock, contract pricing, and orders that never wait on the office.
Connect once. No middleware maze.
mCommerce365 reads and writes directly to your Business Central. No parallel database, no sync delays, no fragile middle layer.
Live stock. Contract prices. Sell now.
Reps see customer-specific pricing and real inventory on one screen. Build the order in seconds — online or offline.
Keep selling when the signal dies
Full offline capture. Orders stack securely on device and sync to Business Central the moment connectivity returns.
See every route. Act on today.
Dashboards and live reporting from ERP data — performance, sync status, and field activity without waiting for month-end.
Book a 20-minute demo
Walk through real Business Central data with our team. No commitment — just a clear picture of go-live in about a week.
Ready to get started?
Take Your Field Sales Team to the Top
Replace paper orders and disconnected ERPs with live field sales on Business Central. Book a demo and see mCommerce365 on data that looks like yours.