# Privacy Policy **mCommerce365 — Marketing Website** **Effective date: 31 July 2026** **Last updated: 31 July 2026** --- ## 1. Introduction This Privacy Policy explains how **ICI Tech Teknoloji A.Ş.** (“Company”, “we”, “us”, or “our”) processes personal data when you visit [https://mcommerce365.com](https://mcommerce365.com/) (the “Site”), use our cookie consent tools, or contact us about **mCommerce365**, our B2B mobile field sales application for Microsoft Dynamics 365 Business Central. This policy applies to the **marketing website and related enquiries**. Access to, deployment of, or use of mCommerce365 software under a licence or service agreement may be subject to additional privacy and data-processing terms in that contract. Where those contractual terms conflict with this policy regarding licensed software, the contract prevails for that processing. --- ## 2. Data Controller | | | |---|---| | **Legal entity** | ICI Tech Teknoloji A.Ş. | | **General email** | app@icitech.com.tr | | **KVKK / data rights (Türkiye)** | app@icitech.com.tr | | **Website** | https://mcommerce365.com/ | --- ## 3. Personal Data We Collect Depending on how you interact with the Site, we may process: **Contact and enquiry data:** Name, email address, phone number, company name, job title, and message content when you email us, call us, or request a demo. **Technical and usage data:** IP address, browser type, device information, pages viewed, and referral source, collected via cookies and similar technologies where permitted. See our [Cookie Policy](https://mcommerce365.com/cookie-policy/). **Consent preferences:** Your choices for optional analytics and marketing cookies, stored locally in your browser. We do not require you to create an account to browse the Site. We do not knowingly collect personal data from children. We do not process payment card details through the Site. --- ## 4. How We Use Personal Data | Purpose | Legal basis (GDPR / UK GDPR where applicable) | |---|---| | Responding to enquiries and demo requests | Legitimate interests / steps prior to contract | | Operating and securing the Site | Legitimate interests | | Analytics (where consented) | Consent | | Marketing communications (where applicable) | Consent or legitimate interests, as required by law | | Legal and compliance obligations | Legal obligation | --- ## 5. What We Do Not Do on This Site We do not sell personal data. We do not use the Site to operate WhatsApp commerce, buyer order processing, or AI chatbots for end customers. We do not store payment card details via the Site. Product deployment data within your Microsoft Dynamics 365 Business Central environment is controlled by your organisation under your ERP and licence arrangements. --- ## 6. Sharing and Processors We may share data with service providers who help us operate the Site (for example hosting, email, analytics providers you consent to) under appropriate agreements. We may disclose data where required by law or to protect our legal rights. We do not share enquiry data with advertising networks for their independent marketing without a lawful basis. --- ## 7. International Transfers ICI Tech Teknoloji A.Ş. is established in Türkiye. Some providers may process data in other countries. Where GDPR or UK GDPR applies, we use appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms. --- ## 8. Retention Enquiry and correspondence data are retained as needed to handle your request and for a reasonable period thereafter for business records and legal claims (typically up to 3 years, unless a longer period is required). Cookie and analytics retention follows our Cookie Policy and tool settings. --- ## 9. Your Rights Depending on applicable law (including KVKK, GDPR, and UK GDPR), you may have rights of access, rectification, erasure, restriction, objection, portability, and complaint to a supervisory authority. **Türkiye (KVKK):** Contact app@icitech.com.tr or use the channels in our [KVKK notice](https://mcommerce365.com/tr/kvkk/). **EEA / UK:** See our [GDPR Privacy Notice](https://mcommerce365.com/en/privacy/gdpr/) and contact app@icitech.com.tr with subject “Privacy Request — mCommerce365”. We respond within the periods required by applicable law (generally within 30 days under KVKK / one month under GDPR). --- ## 10. Software Customers If your organisation licences mCommerce365, processing of personal data inside the application (for example user accounts of your employees) is primarily determined by your role as controller of your workforce and ERP data, our role as provider under your commercial agreement, and Microsoft’s terms for Dynamics 365 Business Central. Ask your account contact for the applicable contract and any data processing addendum. --- ## 11. Changes Material changes will be reflected by updating the “Last updated” date on this page. The current version is published at https://mcommerce365.com/en/privacy/. --- ## 12. Contact **Email:** app@icitech.com.tr **KVKK email:** app@icitech.com.tr **Website:** https://mcommerce365.com/ **Subject:** “Privacy Request — mCommerce365” --- ## 13. Governing Law This Policy is governed by the laws of the Republic of Türkiye, without prejudice to mandatory data-protection and consumer rights that apply in your country of residence (including GDPR and UK GDPR).