---
title: "Talk to us about mCommerce365"
description: "Questions about Business Central, offline orders, or a one-week go-live? Send the form — we reply from app@icitech.com.tr."
lang: "en"
canonical: "https://mcommerce365.com/contact/"
alternateMarkdown: "https://mcommerce365.com/contact/page.md"
lastModified: "2026-08-18"
---

# Talk to us about mCommerce365

Questions about Business Central, offline orders, or a one-week go-live? Send the form — we reply from app@icitech.com.tr.

- **Company:** ICI Tech Teknoloji A.Ş.
- **Email:** app@icitech.com.tr

Tell us about your Business Central setup and field team. We will suggest a 20-minute walkthrough.

## Talk to sales directly

The form is the fastest brief. If you prefer email, write to app@icitech.com.tr.

## A useful first message includes

- Cloud or on-prem Business Central — and who owns it
- How many field representatives, and iOS or Android already in use
- Must-have documents: order, quote, return
- One painful route — basement, industrial park, rural site, or a counter that cannot wait

## When we reply

On business days, typically within one working day. There is no invented 24/7 hotline on this page.

Privacy and KVKK requests: app@icitech.com.tr — the same mailbox as product sales.

## What a 20-minute walkthrough covers

- Your Business Central company — cloud or on-prem — and which document types you actually post.
- A visit that looks like yours: customer card, live stock, contract price, tap to post — including offline.
- What IT will ask: native extension, device queue, revoke, no middleware, no replica database.
- Whether a one-week path is realistic given your master data. Dirty items stretch the calendar — we say that on the first call.

Operator: ICI Tech Teknoloji A.Ş. Contact: app@icitech.com.tr.

## Product facts

- **ERP:** Dynamics 365 Business Central only. Not SAP, Logo, Netsis, or a second mobile database.
- **Offline:** Orders continue with no signal. The device queues the document and posts it to Business Central when coverage returns.
- **Go-live:** Typical path is about a week: install the extension, check master data, test, train. Dirty items stretch the calendar — we say that on the first call.
- **Clients:** iOS and Android phones and tablets. Role screens, not a desktop website pinched onto glass. Five languages on this site: EN, TR, DE, FR, ES.

## Questions buyers ask

### Do you support ERPs other than Business Central?

No. mCommerce365 is built as a native Dynamics 365 Business Central extension. If you do not run BC, this product is the wrong fit — we say that so you do not waste a demo.

### Is one week a contractual SLA?

It is the typical path when Business Central is healthy and the scope is field order capture. Unclean items, missing owners, or a company still being redesigned add days. We scope that before kickoff — it is not printed as a guarantee on this website.

### What happens when there is no signal?

The representative keeps capturing the order. The document stays on the device with a visible 'to be synchronised' state and posts to Business Central when the van hits coverage. There is no evening re-keying and no parallel warehouse database.

[Privacy policy](https://mcommerce365.com/en/privacy/)